Terms & Conditions


Terms & Condtions

Last Updated: March 17, 2025

1. Introduction

Welcome to The Residential Roof Doctor LLC (“Company,” “We,” “Us,” or “Our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any related content.
By accessing or using our website https://roofdoctor.thynkgo.com/ or any services we offer (collectively, the “Service”), you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
 

2. Interpretation and Definitions

2.1 Interpretation

Words with capitalized first letters have meanings defined below, regardless of whether they appear in singular or plural form.

2.2 Definitions

  • Affiliate – An entity that controls, is controlled by, or is under common control with a party (where “control” means ownership of at least 50% of shares, equity, or other securities).
  • Company – Refers to Residential Roof Doctor LLC.
  • Country – Refers to Virginia, United States.
  • Device – Any device that can access the Service (e.g., computer, smartphone, or tablet).
  • Service – Refers to the website and any roofing-related services provided through it.
  • Website – Refers to Residential Roof Doctor LLC, accessible at https://roofdoctor.thynkgo.com/.
  • You – The individual accessing or using the Service or the entity on whose behalf they are acting.
 

3. Acknowledgment

By accessing and using our Service, you:
  • Confirm that you are at least 18 years old.
  • Acknowledge that these Terms are legally binding.
  • Agree to comply with our Privacy Policy.
 

4. SMS Disclosure

By providing your phone number and opting into our SMS messaging services, you agree to receive automated and non-automated text messages related to our business operations, including but not limited to:
  • Notifications (e.g., appointment reminders, service updates).
  • Marketing messages (e.g., seasonal promotions, special offers).
  • Security and verification purposes.

4.1 Message Frequency & Fees

  • Message frequency may vary.
  • Standard message & data rates apply based on your carrier plan.

4.2 Opt-Out & Help Instructions

4.3 Privacy

No mobile opt-in data will be shared with third parties. For details on how we collect, use, and protect your data, please refer to our Privacy Policy.
 

5. Links to Third-Party Websites

Our Service may contain links to external websites not owned or controlled by us. We are not responsible for their content, privacy policies, or practices.
 

6. Termination

We may suspend or terminate your access immediately, without prior notice, if you violate these Terms. Upon termination, you must stop using the Service.
 

7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, including but not limited to:
  • Lost profits
  • Business interruptions
  • Data loss
Our liability is limited to the amount you paid through our Service or $100 USD, whichever is greater.
 

8. "AS IS" and "AS AVAILABLE" Disclaimer

We provide our Service “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee that the Service will be error-free, uninterrupted, or free from harmful components.
 

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Virginia. Any disputes must first be resolved informally. If unresolved, disputes shall be subject to binding arbitration in Virginia.
 

10. Compliance with U.S. Laws

You confirm that you:
  • Are not located in an embargoed country.
  • Are not listed on any U.S. government-restricted parties list.
 

11. Severability & Waiver

If any part of these Terms is found invalid, the remaining provisions shall continue in full force. Failure to enforce any right does not constitute a waiver of future enforcement.
 

12. Changes to These Terms

We may update these Terms at any time. If we make significant changes, we will provide at least 30 days’ notice. Your continued use of the Service after changes take effect means you accept the updated Terms.
 

13. Contact Information

For questions about these Terms, you can contact us:
📧 Email: Residentialroofdoc@gmail.com
📞 Phone: (757) 697-4339
🌍 Website: https://roofdoctor.thynkgo.com/
📍 Mailing Address: The Residential Roof Doctor LLC, 348 Scarlet Oak Dr, Virginia Beach, VA 23452