Privacy Policy
Privacy Policy
Last Updated: March 17, 20251. Introduction
Welcome to The Residential Roof Doctor LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://roofdoctor.thynkgo.com/ and use our services.By accessing or using our website, you agree to the collection and use of your information as described in this policy. If you do not agree, please refrain from using our services.
For more details on the terms governing your use of our services, please review our Terms and Conditions at https://roofdoctor.thynkgo.com/terms-conditions (if applicable).
2. Information We Collect
2.1 Personal Identification Information
When you interact with our website, we may collect personal information, including:- Name
- Email address
- Phone number
- Address
- Other details you voluntarily provide in contact or estimate request forms
2.2 Non-Personal Information
We may also collect non-personal information automatically when you interact with our website, including:- Browser type and version
- Device type and operating system
- IP address
- Referral source (how you found our website)
- Date and time of access
3. How We Use Your Information
We use the information collected for the following purposes:- To respond to your requests and provide roofing services
- To improve our website and customer experience
- To process transactions and manage service inquiries
- To send communications including appointment confirmations, updates, and promotions
4. SMS Disclosure
By opting into our SMS messaging services, you agree to receive text messages related to:- Service updates and appointment reminders
- Marketing messages such as promotions or seasonal offers
- Security alerts and account verification
- Message frequency may vary.
- Standard message and data rates may apply.
- To stop receiving messages, text STOP.
- For help or support, text HELP or contact us at [support email].
5. How We Protect Your Information
We use industry-standard safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:- Secure data encryption
- Firewalls and monitoring systems
- Restricted access to authorized personnel only
6. Cookies & Tracking Technologies
Our website uses cookies to improve user experience. Cookies help us:- Store preferences
- Analyze site traffic
- Enhance website functionality
7. Third-Party Links & Services
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Please review their privacy policies before engaging with them.8. Data Retention & Your Rights
We retain personal information only as long as necessary for legal, business, or service obligations. You have the right to:- Request access to the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for marketing communications
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Significant changes may also be communicated via email or website notifications.10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:📍 Company Name: The Residential Roof Doctor LLC
🌐 Website: https://roofdoctor.thynkgo.com/
📧 Email: Residentialroofdoc@gmail.com
📞 Phone: (757) 697-4339
To receive SMS support, text HELP for assistance. To unsubscribe from messages, text STOP.
✅ No mobile opt-in data will be shared with third parties.